“Management works in the system; leadership works on the system.” -Stephen R. Covey “Start with the end in mind. ” -Stephen R. Covey, Seven Habits of Highly Effective People Both of the quotes posted above are examples of Level 3 Thinking – which is the topic of today’s newsletter. Three levels of problem solving There […]
The Best Kind of Questions….
“Judge a man by his questions rather than by his answers.” – Voltaire So what are the best kind of questions when it comes to your business? Open ended questions What is an open ended question? One that can’t be answered with a simple yes or no. In my program last week “Seven Strategies to […]
Value Based Selling
“You don’t determine the value of your products or services – your customers do” Relationship Selling is Good but is it enough? The main premise of Relationship Selling is that you first develop a relationship with the buyer and then sell to them based on the trust you have earned with them. Most people would agree that relationship selling […]
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